WHAT IS AN INTERVENTION REQUEST?
An intervention is the core component of any logiciel gestion des interventions (maintenance management software). In Simple GMAO, a fiche d'intervention (intervention sheet) represents a complete record of any maintenance activity performed on your equipment. Whether it's preventive maintenance or corrective maintenance, every intervention is meticulously documented for optimal gestion intervention.
The gmao : définition concept centers on creating a digital trail of all maintenance activities. Simple GMAO allows your technicien de maintenance to capture every detail, from the moment a maintenance request is initiated through completion and reporting. This comprehensive approach ensures operational excellence across your industrial maintenance operations.

WHY INTERVENTION REQUESTS MATTER
Effective gestion des intervention is essential for any organization relying on equipment uptime. Quick response to maintenance needs prevents costly downtime and equipment failure. Simple GMAO's intervention request system is designed for speed and accuracy, enabling your maintenance teams to respond rapidly to both planned and emergency maintenance scenarios.

HOW TO CREATE AND MANAGE INTERVENTIONS

STEP-BY-STEP INTERVENTION CREATION
1. Start Fresh or Use a Model Open a new intervention form or select from your saved logiciel gestion interventions templates to begin.
2. Enter Basic Information Record the customer name, equipment identifier, and site location. Simple GMAO's multi-sites functionality ensures you're tracking work across all your facilities.
3. Specify Maintenance Type Select whether this is preventive maintenance (scheduled), corrective maintenance (emergency repairs), or travaux (projects).
4. Set Date and Time Record when the intervention occurred or is scheduled. The system automatically logs creation timestamps.
5. Track Duration and Downtime Document how long the work took and how long equipment was unavailable. These metrics are crucial for maintenance performance analysis.
6. Update Stock Status Manage spare parts consumption directly from the intervention form. Simple GMAO automatically adjusts your logiciel gestion inventory.
7. Document Anomalies Record any issues discovered during work. This feeds into your gestion des anomalies system for trend analysis.
8. Upload Evidence Take pictures from the site and attach them directly to the intervention record for visual documentation.
9. Generate Reports Export your complete fiche d'intervention as PDF for client delivery, audits, or archival.

PRO TIP:
Your technicien de maintenance can complete all intervention documentation right from the field using any device. With Simple GMAO's mobile-friendly interface, there's no need to wait until returning to the office to record critical maintenance details.
 
 
KEY DATA CAPTURED IN EACH INTERVENTION
 
INFORMATION FIELD PURPOSE BENEFIT FOR YOUR TEAM
Customer Name Identifies who requested the work Easy tracking and client communication
Intervention Type (Preventive/Corrective/Travaux) Classifies work for analysis Understand maintenance balance and cost allocation
Date & Time Records when work occurred Accurate scheduling and compliance documentation
Duration Tracks actual work time Improve labor planning and cost estimation
Downtime Records equipment unavailability Identify bottlenecks and optimize maintenance windows
Created By / Technician Accountability tracking Performance management and skill assessments
Stock Updates Spare parts consumption Automatic inventory adjustment and reorder alerts
Anomalies Recorded Issues discovered during work Prevent recurrence through root cause analysis
Photos & Attachments Visual evidence of work Quality assurance and client satisfaction
  
GENERATING INTERVENTION REPORTS AND PDFs

AUTOMATED REPORT GENERATION
One of the most valuable features of Simple GMAO's logiciel gestion interventions is automatic report generation. After completing an intervention, your system can produce comprehensive PDF reports containing:
• Complete fiche d'intervention with all captured data
• Customer information and work authorization details
• Maintenance type classification (preventive, corrective, or travaux)
• Time tracking and downtime records
• Spare parts used and inventory adjustments
• Anomalies identified and actions taken
• Attached photos showing work performed
• Technician signatures and approvals
These professional reports can be immediately sent to clients, stored for compliance audits, or archived in your document management system.

LINKING INTERVENTIONS TO YOUR BROADER MAINTENANCE SYSTEM
  • INTEGRATION WITH STOCK MANAGEMENT When you record spare parts usage in an intervention, Simple GMAO automatically updates your logiciel gestion inventory. This ensures your stock levels remain accurate without manual double-entry.
  • CONNECTION TO ANOMALY MANAGEMENT Every anomalie or issue recorded during an intervention feeds into your gestion des anomalies system. This creates a valuable database of anomalies to identify recurring problems and their root causes. Our anomalie définition framework helps standardize how issues are classified. Learn more by exploring our Anomaly Management documentation.
  • MULTI-SITE COORDINATION With Simple GMAO's multi-sites functionality, you can manage interventions across all your facilities from a single tableau de bord (dashboard). This centralized approach gives you visibility into maintenance activities enterprise-wide. Explore how multi-site management enhances your operations.
READY TO TRANSFORM YOUR INTERVENTION MANAGEMENT?
Stop using spreadsheets and disconnected systems. Simple GMAO gives your team a unified platform for creating, tracking, and reporting on every intervention.