Interventions

The intervention module is a central element of a CMMS, it allows the technician to produce detailed reports simply from their smartphone and managers to consult the intervention history quickly.

You can view the interventions by selecting the site concerned then clicking on the intervention button in the menu

To create a new intervention click on the button New intervention

Then choose whether you want to generate a report from a template (e.g.: preventive, predefined checklist, etc.) or whether you want to start from a blank sheet (e.g.: corrective).

You will then need to fill in the fields provided:

General information about the intervention

Fields	Description
Customer	Select the customer to whom this intervention sheet is addressed.
Maintenance type	Select the maintenance type (list of maintenance types available from the configuration menu).
Intervention date	Indicate the start date of the intervention.
Description	Indicate the general title of the intervention, this title will help you easily find the intervention in the list.
Cause of reparation	Indicate the root cause of the troubleshooting (this box only appears in the context of a troubleshooting intervention)
Contributor	Indicate who the speaker is, this box is pre-filled with the user who created the file
Duration	Indicate the duration of the intervention
Downtime	Indicate the equipment downtime

Details of the intervention